Our Managed Services are designed to ensure the continuous operation of business-critical applications and systems by fully managing the Cloud platform. We proactively manage the environment to optimise it for the SLAs that have been prescribed for it by the business by using a set of automated processes and tools. Our Managed Services operate 24x7 with on duty and on call engineers available to oversee the automated processes and provide assistance as required.

Our services are underpinned by production-grade response and recovery SLAs and back-end agreements with Cloud services providers and third-party vendors. We follow bi-modal IT principles and seamlessly integrate ITIL v4 and DevOps practices as part of our Managed Services.


Certified cloud experts monitoring your infrastructure to keep your cloud application stack up and running 24/7

Optimised Performance 

We constantly make you cloud infrastructure better. We provide advice on the best solutions to improve the reliability of your system. 

24/7 Support

Quick disaster recovery and online fresh-desk support whenever you need it. Guaranteed SLA based on your business needs

 Benefits of Managed Services by BISSaN

We care, you code!

With monitoring, alerting, consulting, disaster recovery and 24/7 support we make sure that your IT infrastructure never lets you down and delivers the best results possible. We take care of your cloud platform so that you can focus on your core business. 

We focus on Business Metrics 

Immediate initiation of fix of potential faults and breaks in infrastructure. Post-mortem detailed analysis that helps you improve the reliability of your system. We guarantee SLA based on your business needs. 

What's included


  • Monitoring of your platform based on your business criteria
  • Visual dashboard
  • Updates and deployment management
  • Alerting 24/7
  • Escalation of potential problems based on priorities that we agree upon.

Break & Fix

  • Fix of all problems
  • Disaster recovery
  • Escalation of problem to provider in case of need

Reliability Consulting

  • Architecture check
  • SLI & SLO design
  • Cost optimisation
Post Mortem
  • Detailed incident analysis reports and next steps recommendation
  • Monthly reporting


  • 24/7 helpdesk support
  • Gold GCP support
  • Client support portal included

No more outages or time-consuming maintenance.

We take care of the cloud so that you can focus on developing your business.