Our Managed Services are designed to ensure the continuous operation of business-critical applications and systems by fully managing the Cloud platform. We proactively manage the environment to optimise it for the SLAs that have been prescribed for it by the business by using a set of automated processes and tools. Our Managed Services operate 24x7 with on duty and on call engineers available to oversee the automated processes and provide assistance as required.
Our services are underpinned by production-grade response and recovery SLAs and back-end agreements with Cloud services providers and third-party vendors. We follow bi-modal IT principles and seamlessly integrate ITIL v4 and DevOps practices as part of our Managed Services.
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Benefits of Managed Services by BISSaN
We care, you code!
With monitoring, alerting, consulting, disaster recovery and 24/7 support we make sure that your IT infrastructure never lets you down and delivers the best results possible. We take care of your cloud platform so that you can focus on your core business.
We focus on Business Metrics
Immediate initiation of fix of potential faults and breaks in infrastructure. Post-mortem detailed analysis that helps you improve the reliability of your system. We guarantee SLA based on your business needs.